Sales Policy for Ninecraft
Effective Date: December 6, 2024
At Ninecraft, we strive to provide a smooth and satisfying shopping experience. Our sales policy outlines the terms and conditions regarding the sale of our products, payment methods, shipping, and more. Please read this policy carefully before making a purchase from our website.
1. Product Availability and Pricing
We make every effort to ensure that the products listed on our website are available and accurately priced. However, Ninecraft reserves the right to change the price of any product without prior notice. Prices are displayed in USD and include any applicable taxes, unless stated otherwise.
- Product Availability: While we aim to keep our inventory accurate, availability may vary depending on demand or stock levels. If a product is out of stock, we will notify you as soon as possible.
- Price Changes: Ninecraft reserves the right to modify the pricing of any product at any time. If there is a price discrepancy between the listed price and the actual charge, we will notify you before processing your order.
2. Ordering Process
To place an order with Ninecraft:
- Browse our product selection on the website.
- Select the items you wish to purchase and add them to your cart.
- Review your order and proceed to checkout.
- Provide your shipping and payment details, and review your order for accuracy.
- Confirm and place your order.
Once your order has been placed, you will receive an email confirmation. If we need to contact you about your order, we will use the contact information provided during checkout.
3. Payment Methods
Ninecraft accepts a variety of payment methods to ensure ease of transaction:
- Credit/Debit Cards: We accept Visa, MasterCard, American Express, and Discover.
- PayPal: You can complete your purchase securely through PayPal.
- Other Payment Methods: Depending on your location, additional payment methods may be available.
Your payment will be processed when your order is confirmed. If there is any issue with your payment, you will be notified, and your order will not be processed until the issue is resolved.
4. Shipping and Delivery
Ninecraft offers reliable shipping services to deliver your purchases quickly and securely. Shipping costs are calculated at checkout and are based on your delivery address and the size of your order.
- Domestic Shipping (within the U.S.): We offer standard and expedited shipping. Delivery times for standard shipping typically range from 3 to 7 business days, depending on your location.
- International Shipping: International shipping may be available for certain products. International shipping times vary, and you may be responsible for customs duties or taxes.
- Processing Time: Orders are typically processed within 1-3 business days. If there are any delays in processing or shipping, you will be notified via email.
5. Order Cancellation
If you wish to cancel or modify your order, please contact us as soon as possible. Orders that have already been processed or shipped cannot be canceled. In the event that we are unable to cancel your order, you may return the item(s) once they arrive, subject to our Return and Refund Policy.
6. Sales Tax
Sales tax will be applied to orders based on the delivery address and applicable state law. The tax amount will be calculated during checkout and included in the total price of your order.
7. Promotions and Discounts
From time to time, Ninecraft may offer promotional discounts or sales events. These promotions are subject to specific terms and conditions, which will be disclosed at the time of the promotion. Discount codes can typically be entered during the checkout process.
- Promo Codes: Promotional codes must be entered at the time of checkout and cannot be applied after the order has been completed.
8. Limitation of Liability
Ninecraft’s liability is limited to the total purchase price of the product(s) involved in the claim. We are not liable for any indirect, incidental, or consequential damages resulting from your purchase.
9. Customer Support
If you have any questions or need assistance with your order, please contact our customer support team. We are happy to help!
Contact Information:
- Email: info@ninecraft.site
- Phone: (608) 356-1271
- Address: 530 4th Ave, Baraboo, Wisconsin (WI), 53913